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Відгуки клієнтів
Рейтинг
94.3 %
від 22178 відгуків Від реальних клієнтів
Рецензії за національністю:
(9578)
(1741)
(1543)
(1480)
(463)
(435)
(388)
(313)
Відгуки за місцем знаходження:
Останні відгуки:
Stephane Patrice Joel Elie Jousse
(більше 6 резервацій)
France
09.06.2022
Оцінка послуги:
excellent
Оцінка персоналу:
good
Час отримання/повернення:
excellent
Оцінка автомобіля:
good
Рекомендували б Ви нас:
yes
no
Tristan Carl Davis
(більше 6 резервацій)
United Kingdom
09.06.2022
Оцінка послуги:
excellent
I had an issue having hit a pothole very hard and damaged the wheel, Top care were fantastic I took the Top insurance as always and they ask if I was ok and I signed a few bits of paper and that was it. Very professional and I will use top car moving forward thank you top car
Оцінка персоналу:
excellent
Very polite and respectful, helpful
Very helpful and friendly even checked my flights for me without me asking and spoke in very good English I felt valued and at ease even with a problem
Very helpful and friendly even checked my flights for me without me asking and spoke in very good English I felt valued and at ease even with a problem
Час отримання/повернення:
average
Оцінка автомобіля:
excellent
Just ensure you take out TP insurance in Bulgaria as the potholes are HUGE
Рекомендували б Ви нас:
yes
no
Nadezda Antonevica
(1 резервація)
Latvia
09.06.2022
Оцінка послуги:
excellent
Оцінка персоналу:
excellent
Час отримання/повернення:
excellent
Оцінка автомобіля:
excellent
Рекомендували б Ви нас:
yes
no
Trond Mikalsen
(1 резервація)
Norway
09.06.2022
Оцінка послуги:
excellent
Оцінка персоналу:
excellent
Час отримання/повернення:
good
Оцінка автомобіля:
excellent
Рекомендували б Ви нас:
yes
no
I**** P*********
(4-5 резервацій)
Finland
08.06.2022
Оцінка послуги:
excellent
After I picked up the car at Burgas airport, I ntoiced about half an hour later that there was warning text on the screen, saying that tyre pressures need checking and the check-up needs initialising. Obviously I did not want to drive with unsafe tyre pressures, so I pulled into a shop carpark and tried telephoning for help by ringing the number given on the plastic cover of the car documents. It was an automated system which kept me waiting on and on, hopeless. I then found the number of the Burgas airport office and spoke with the man who gave me the car, who said that there was nothing to worry about. All in all I spent almost two hours just sitting and waiting until I was given the all clear. The car was good, all was well all through my hire period, but the same warning was on the screen all the time! What would have happened if some tyre pressure had really gone down, and I would have continued to carry on as if all was normal!?! Anyway, the person at Varna airport when I returned the car was excellent in every way.
Оцінка персоналу:
excellent
Час отримання/повернення:
good
Оцінка автомобіля:
excellent
This automatic car is even more automatic than I expected - it turns the lights on when it notices that it is needed! The remote key never even needs to come out of your handbag/pocket, because the car unlocks itself when you come near, and locks itself when you walk away. Also it is very comfortable to sit in, and the little ledge for your left foot is just right. I enjoyed my time with this nippy little car very much!
Рекомендували б Ви нас:
yes
no
Susan Ann Smith
(2-3 резервації)
United Kingdom
08.06.2022
Оцінка послуги:
good
Оцінка персоналу:
good
Efficient, friendly and courteous.
Efficient and courteous.
Efficient and courteous.
Час отримання/повернення:
good
Оцінка автомобіля:
excellent
We were very impressed with the Qashqai. Very comfortable fr four adults and easy to drive.
Рекомендували б Ви нас:
yes
no
Stanislav Nikolaev Kolev
(1 резервація)
Canada
08.06.2022
Оцінка послуги:
average
Оцінка персоналу:
average
Час отримання/повернення:
good
Оцінка автомобіля:
good
Рекомендували б Ви нас:
yes
no
Mark Francis Rhodes
(більше 6 резервацій)
United Kingdom
08.06.2022
Оцінка послуги:
excellent
Оцінка персоналу:
excellent
Час отримання/повернення:
good
Оцінка автомобіля:
excellent
Рекомендували б Ви нас:
yes
no
I** S******* P*******
(більше 6 резервацій)
Spain
08.06.2022
Оцінка послуги:
excellent
Оцінка персоналу:
excellent
Час отримання/повернення:
good
Оцінка автомобіля:
excellent
Рекомендували б Ви нас:
yes
no
Robert Chambers
(1 резервація)
Ireland
07.06.2022
Оцінка послуги:
average
When the dates were set for our rental period, either we or the agent made a mistake in the date of return of the car. We were leaving Bulgaria from Bourgas airport on June 4 so naturally wanted the car until that time. We never noticed that the date on the rental agreement was June 3. We were contacted by the call centre on June 4 asking about the return of the car. We explained and said we would pay the extra day but would leave the car back at an earlier time on June 4 to facilitate the next renter. However, when we returned the car we were charged a penalty of two days rental on top of the extra day for which we had agreed. When we queried this we were told that we would be refunded €10. This was a genuine mistake and we do not believe there should have been a penalty. We used your company in Bulgaria before but after this experience we would not be so quick to commit to your company.
Оцінка персоналу:
good
Час отримання/повернення:
good
Оцінка автомобіля:
excellent
Рекомендували б Ви нас:
yes
no
