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Відгуки клієнтів
Рейтинг
91.5 %
від 657 відгуків Від реальних клієнтів
Рецензії за національністю:
(9578)
(1741)
(1543)
(1480)
(463)
(435)
(388)
(313)
Відгуки за місцем знаходження:
Останні відгуки:
Gary David Kettel
(більше 6 резервацій)
United Kingdom
26.11.2023
Оцінка послуги:
good
One thing I would change is using anti freeze screen wash. We left bansko in minus 3 and had to keep behind traffic to get the screen wet through spray to try and see
Оцінка персоналу:
excellent
Very efficient
Quick and made.things simple
Quick and made.things simple
Час отримання/повернення:
excellent
Оцінка автомобіля:
excellent
Рекомендували б Ви нас:
yes
no
Richard Terence Denny
(більше 6 резервацій)
United Kingdom
17.11.2023
Оцінка послуги:
good
Оцінка персоналу:
excellent
Час отримання/повернення:
good
Оцінка автомобіля:
average
Рекомендували б Ви нас:
yes
no
K********* L******
(більше 6 резервацій)
United Kingdom
13.10.2023
Оцінка послуги:
good
Както винаги съм доволен с изключение на трансфера от втори терминал до мястото на колата . Успях да се кача чак на третия шатъл, тъй като максимум пътници е 8 човека , а ние бяхме доста.ще е хубаво за VIP клиенти да има превилегия за взимане от терминала.
Оцінка персоналу:
excellent
Час отримання/повернення:
average
Оцінка автомобіля:
excellent
Рекомендували б Ви нас:
yes
no
A***** A*******
(1 резервація)
United Kingdom
21.08.2023
Оцінка послуги:
good
Good service and great car. Only disappointment was a delay of one hour drop off.
Оцінка персоналу:
excellent
Час отримання/повернення:
average
Оцінка автомобіля:
excellent
Рекомендували б Ви нас:
yes
no
Elizabeth Ann Leddra
(більше 6 резервацій)
United Kingdom
18.08.2023
Оцінка послуги:
good
Оцінка персоналу:
good
I had to wait for three other groups to collect their cars, Gospodin was efficient and as quick as possible while making sure he covered all aspects of the rental. He was happy and helpful.
Tihomir did a very good job trying to keep the desk running for customers and receiving my car back at -4 at terminal 2, maybe that was because we were about 30 minutes earlier than expected, he was very efficient, if a little short, I put that down to being under pressure.
Tihomir did a very good job trying to keep the desk running for customers and receiving my car back at -4 at terminal 2, maybe that was because we were about 30 minutes earlier than expected, he was very efficient, if a little short, I put that down to being under pressure.
Час отримання/повернення:
average
Оцінка автомобіля:
excellent
This car suited our needs, 2 adults 2 teenage children, we did not plan to drive long distances and it accommodated our 1 large suitcase and four rucksacks
Рекомендували б Ви нас:
yes
no
David Laurence Whitehurst
(1 резервація)
United Kingdom
16.08.2023
Оцінка послуги:
good
Оцінка персоналу:
average
He needs to smile more, not a happy guy at all........ maybe he had a late night but didn't make you feel welcome
Perfect, came out as soon as we pulled up, checked the car as quickly as he could. Processed refund asap (although still waiting for funds to hit bank) then grabbed the shuttle van and dropped us back at the airport in quick time. Super nice guy, highly recommend
Perfect, came out as soon as we pulled up, checked the car as quickly as he could. Processed refund asap (although still waiting for funds to hit bank) then grabbed the shuttle van and dropped us back at the airport in quick time. Super nice guy, highly recommend
Час отримання/повернення:
good
Оцінка автомобіля:
good
Рекомендували б Ви нас:
yes
no
Robert Geoffrey Harwood
(1 резервація)
United Kingdom
02.07.2023
Оцінка послуги:
good
Оцінка персоналу:
good
Час отримання/повернення:
average
Оцінка автомобіля:
average
Рекомендували б Ви нас:
yes
no
Robin St John Reade
(більше 6 резервацій)
United Kingdom
07.06.2023
Оцінка послуги:
good
Оцінка персоналу:
excellent
New girl.
Very efficient
All good , he inspected the vehicle. There were no issue's at all. I had full protection anyway. But you have sent me a bill six days after the all clear for €54.00? Your representative was professional
All good , he inspected the vehicle. There were no issue's at all. I had full protection anyway. But you have sent me a bill six days after the all clear for €54.00? Your representative was professional
Час отримання/повернення:
excellent
Оцінка автомобіля:
excellent
Рекомендували б Ви нас:
yes
no
Top Rent A Car:
Dear Mr. Reade,
Thank You for Your feedback!
Your case has been forwarded to our customer service department and our colleagues will investigate the case and contact You in a short time.
Please, do not hesitate to contact us for further assistance via email: customer.service@toprentacar.bg
Kind regards,
Top rent a car
K***** H***** V*****
(1 резервація)
United Kingdom
03.06.2023
Оцінка послуги:
good
Оцінка персоналу:
good
Час отримання/повернення:
average
Оцінка автомобіля:
excellent
Рекомендували б Ви нас:
yes
no
Lorraine Waller
(більше 6 резервацій)
United Kingdom
24.05.2023
Оцінка послуги:
good
Оцінка персоналу:
excellent
Wasn't Nadejda who we handed keys to. It was a very nice young man
Час отримання/повернення:
excellent
Оцінка автомобіля:
good
Рекомендували б Ви нас:
yes
no
