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Відгуки клієнтів
Рейтинг
94.0 %
від 14037 відгуків Від реальних клієнтів
Рецензії за національністю:
(9578)
(1741)
(1543)
(1480)
(463)
(435)
(388)
(313)
Відгуки за місцем знаходження:
Останні відгуки:
Minka Meili
Switzerland
Switzerland
20.10.2019
Оцінка послуги:
excellent
Оцінка персоналу:
good
Час отримання/повернення:
excellent
Оцінка автомобіля:
good
Рекомендували б Ви нас:
yes
no
Moshe Rom
Israel
Israel
19.10.2019
Оцінка послуги:
average
We had to stay in long line, the service office was too slow.
Оцінка персоналу:
good
Probably there was a problem with the fuel sensor in the car. cause when we returned the car the guy said that is missing fuel, but we mentioned that we fill up in gas station a few minutes before and it shows a full tank (we attached the Receipt). So to impose a fine on us is WRONG !!!
Час отримання/повернення:
good
Оцінка автомобіля:
excellent
Probably there was a problem with the fuel sensor in the car. cause when we returned the car the guy said that is missing fuel, but we mentioned that we fill up in gas station a few minutes before and it shows a full tank (we attached the Receipt). So to impose a fine on us is actually
WRONG !!!
Рекомендували б Ви нас:
yes
no
R***** R** A***
Israel
Israel
19.10.2019
Оцінка послуги:
excellent
Оцінка персоналу:
excellent
Час отримання/повернення:
good
Оцінка автомобіля:
excellent
Рекомендували б Ви нас:
yes
no
Josu Cortes
(1 резервація)
Spain
19.10.2019
Оцінка послуги:
good
Оцінка персоналу:
good
Час отримання/повернення:
excellent
Оцінка автомобіля:
good
Рекомендували б Ви нас:
yes
no
M*** R***** Y******
England
England
18.10.2019
Оцінка послуги:
good
Hassle free pick up, friendly service and helpful friendly return.
Оцінка персоналу:
good
Час отримання/повернення:
good
Оцінка автомобіля:
excellent
a good car for four adults on long drives. Stress free, easy to drive, responsive.
Рекомендували б Ви нас:
yes
no
Kirscha Kievits Smeulders
Netherlands
Netherlands
18.10.2019
Оцінка послуги:
good
Good car, quick service, full tot full,
Only thing: to be delivered back at terminal 1, departure was terminal 2. That took a lot of time!
Оцінка персоналу:
good
Nobody there, stopped the keys and papers in the box
Час отримання/повернення:
average
Оцінка автомобіля:
excellent
Рекомендували б Ви нас:
yes
no
Danail Kirilov Georgiev
(1 резервація)
Bulgaria
17.10.2019
Оцінка послуги:
excellent
Оцінка персоналу:
excellent
Час отримання/повернення:
excellent
Оцінка автомобіля:
excellent
Рекомендували б Ви нас:
yes
no
Mantas Zilinskas
Lithuania
Lithuania
17.10.2019
Оцінка послуги:
very bad
I had rezervation, in reception i told that i ll go to romania. and i was charged 50eur. All good i agreed and i was happy of that.
Wasnt very comfortable, that i had to come next day to airport and take green card, i had change my plans to go to Romania and had to stay in Sofia. I came next morning, took a green card but also had to wait 1 hour. so all plans was changed of my trip.
This was buissness trip. a lot of meetings.
When i finished my meeting in romania it was 14 October. i was in TImisoara Romania. google maps showed me the fastet road to sofia through Serbia. I looked at green card and saw that SRB also is in green card. So i took this road, i was really fast just crosed Serbia in 3hours and thats all. When i came to drop off car i wanted to say that i crossed boarder and i want to pay a money of other country crossing.
Of course i understand my fault, i could call to client service and ask about that. But i just looked at green card and took desicion to go and pay in drop of time.
But when i came, i didint even a second to say this, guy started to shout on me that i crossed boarder i made big mistake and i ll be charged of deposit.
I think it is not good support. I hope you ll take care of that and i ll be not chages of deposit. i can pay of second cauntry crossing fee.
I believe we will find friendly solution. We are big company, having buisnes in all Europe and we want continue renting cars from you.
Waitting you answer.
Оцінка персоналу:
average
Very nice and friendly guy, client service was in high level.
didint explained me any situation. just that i ll be charged of deposit. wasnt polite, and didint had any arguments, just told i have to pay. was angry and liudly.
didint explained me any situation. just that i ll be charged of deposit. wasnt polite, and didint had any arguments, just told i have to pay. was angry and liudly.
Час отримання/повернення:
average
Оцінка автомобіля:
excellent
Рекомендували б Ви нас:
yes
no
Petya Svetlozareva Stoyanova
Bulgaria
Bulgaria
17.10.2019
Оцінка послуги:
excellent
Любезни и отзивчиви служители, отново ще ползваме вашите услуги.
Оцінка персоналу:
excellent
Любезен,усмихнат компетентен.
Час отримання/повернення:
excellent
Оцінка автомобіля:
excellent
Рекомендували б Ви нас:
yes
no
Roman Sherman
Israel
Israel
17.10.2019
Оцінка послуги:
good
Оцінка персоналу:
good
Час отримання/повернення:
good
Оцінка автомобіля:
good
Рекомендували б Ви нас:
yes
no
