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Відгуки клієнтів
Рейтинг
94.0 %
від 14037 відгуків Від реальних клієнтів
Рецензії за національністю:
(9578)
(1741)
(1543)
(1480)
(463)
(435)
(388)
(313)
Відгуки за місцем знаходження:
Останні відгуки:
A****** C***********
(4-5 резервацій)
Cyprus
30.04.2022
Оцінка послуги:
excellent
Оцінка персоналу:
excellent
Час отримання/повернення:
good
Оцінка автомобіля:
excellent
Рекомендували б Ви нас:
yes
no
T**** L**** T******
(1 резервація)
Bulgaria
29.04.2022
Оцінка послуги:
excellent
Оцінка персоналу:
excellent
Час отримання/повернення:
good
Оцінка автомобіля:
excellent
Рекомендували б Ви нас:
yes
no
Andriyan Parushev
(більше 6 резервацій)
Bulgaria
28.04.2022
Оцінка послуги:
excellent
Изключителни професионалисти както винаги!
Оцінка персоналу:
excellent
Бързо и професионално отношение към редовен клиент
Учтив, любезен и вещ в работата си
Учтив, любезен и вещ в работата си
Час отримання/повернення:
excellent
Оцінка автомобіля:
excellent
Изключително динамичен, същевременно икономичен автомобил
Рекомендували б Ви нас:
yes
no
Top Rent A Car:
Здравейте, Г-н Парушев! Радваме се, че сте останали доволни от услугата, която предлагаме. Благодарим Ви, че сте отделили време да споделите какви са впечатленията Ви. Очакваме Ви отново!
Michael Dimitrov Marinov
(4-5 резервацій)
Bulgaria
28.04.2022
Оцінка послуги:
excellent
всичко беше супер.
Оцінка персоналу:
excellent
Час отримання/повернення:
good
Оцінка автомобіля:
excellent
Рекомендували б Ви нас:
yes
no
N****** T****** B********
(4-5 резервацій)
Bulgaria
27.04.2022
Оцінка послуги:
excellent
Оцінка персоналу:
excellent
Час отримання/повернення:
good
Оцінка автомобіля:
excellent
Рекомендували б Ви нас:
yes
no
Philipe Braidi
(1 резервація)
Lebanon
27.04.2022
Оцінка послуги:
excellent
Very professional Pickup And Drop-off Agents. Professional Staff. I had a flat tyre on the way to the airport and the drop off Agent Mr. Slvetloslav was very helpful and supportive I was late to catch my flight . I also asked to extend my car lease as I had to travel back on family emergency and the agency agreed to credit me the extra days to my next trip . I highly recommend Top rent -a-car to anyone coming to Bulgaria . They are the best That I ever tried. Thank you Top rent a car 😊
Оцінка персоналу:
excellent
Great Welcome and support . Thank you
Very professional Gentleman. Thank you
Very professional Gentleman. Thank you
Час отримання/повернення:
excellent
Оцінка автомобіля:
excellent
Рекомендували б Ви нас:
yes
no
Top Rent A Car:
Dear Mr. Braidi,
Thank you for your review. We are very happy to have provided you with such a positive experience and will pass along your comments to the team here at Top Rent A Car. Your satisfaction of renting a vehicle and customer service is our top priority. We hope you have a great day!
Eric Zimmermann
(4-5 резервацій)
Germany
27.04.2022
Оцінка послуги:
excellent
Оцінка персоналу:
excellent
Час отримання/повернення:
excellent
Оцінка автомобіля:
excellent
Рекомендували б Ви нас:
yes
no
Marina Ivanova Paspalska
(більше 6 резервацій)
Bulgaria
27.04.2022
Оцінка послуги:
good
So!
The people, the human part. Always top notch!
The guys are nice and explain all.
But this new STUPID rule of the 80% charge of the car…really?
This is THE BEST WAY, to lose customers.
And you will. No doubt.
Might not be today but you will.
Management screwed badly and will make the others pay for their ignorance.
There are not many charging station in Sofia, you might think otherwise but it is a sad reality.
Around the airport even less.
So…WTF a customer has to do?
I had to read a car and stop somewhere on the highway to charge 100% (the car suggest 80% for optimal duration of YOUR battery) and come to the airport.
Are you nuts?
Оцінка персоналу:
good
We rent a lot from you guys but was the first time with Hristo.
Super nice, with very good knowledge of the rules and explained all.
Nice fella. Sorry that we were a bit harsh about the 80% new charging rule. Wasn’t your fault man!
Nice fella. Sorry that we were a bit harsh about the 80% new charging rule. Wasn’t your fault man!
Час отримання/повернення:
excellent
Оцінка автомобіля:
average
The car is AWESOME!
We rent it 4 times and now think if we want to kee it that way or change company.
The new rules of leaving the car with 80% charge is pure BS.
But the car is super!
Рекомендували б Ви нас:
yes
no
Top Rent A Car:
Dear Marina, Thank you very much for your detailed feedback. We are very glad to hear, that you liked the electric VW ID.3 and appreciate that you continue renting it with us. Thank you for your kind words about our colleague, we will pass along your comments to him. We are sorry to make you feel frustrated about the new rule for charging the battery. Please, note that this new term is the same as for standart vehicles with fuel - full to full. You are receiving the vehicle with full battery, charged from previous customer and this rule was implemented in order to shorten time between reservations, so the electric vehicles can ve available more often. We are sorry for the inconvenience it caused. We also wish the network of charging station to grow in Bulgaria. We hope to see you again. 
V********* L*****
(2-3 резервації)
Germany
26.04.2022
Оцінка послуги:
excellent
Оцінка персоналу:
excellent
Час отримання/повернення:
excellent
Оцінка автомобіля:
excellent
Рекомендували б Ви нас:
yes
no
Nikolay Latchezarov Petrinsky
(більше 6 резервацій)
Bulgaria
26.04.2022
Оцінка послуги:
excellent
Оцінка персоналу:
excellent
Час отримання/повернення:
excellent
Оцінка автомобіля:
excellent
Рекомендували б Ви нас:
yes
no
